AI adoption outpacing governance — accountability gaps at the product-risk interface

Mid-Market Technology Organisation — AI Scaling AI adoption outpacing governance — accountability gaps at the product-risk interface AI GovernanceAccountability ArchitectureProduct GovernanceScaling The Situation AI in the product. Accountability nowhere. A technology organisation scaling rapidly had deployed AI into its core product in three distinct ways: AI-generated recommendations presented to end users, AI-assisted prioritisation of product […]

Decision authority breakdown at the ExCo level during regulatory-driven transformation

Global Financial Services — Regulatory Transformation Decision authority breakdown at the ExCo level during regulatory-driven transformation Decision ComplexityOperating Model DriftTransformation GovernanceRegulatory Context The Situation A governance problem presenting as a programme problem. A global financial services organisation was eighteen months into a major regulatory compliance transformation — one of the largest programmes in the firm’s […]